![]() ![]() I tried that, very unsuccessfully - I could never connect to a real person. Ultimately, the support guy was stumped said to call HP support. I called Apple Support, but they were not able to help. (She lives in an assisted living community with a shared WiFi that is not steady).īut - when I hooked the printer up via USB 2.0 cable, it would only print in black and white (the print menu showed black and white, and there was no other choice. I hunted to find a printer that would work with this operating system and that had a USB port so it could be connected to her computer, rather than via WiFi. Getting a new HP printer to work via USB with a 2012 iMac running High Sierra 10.13.6 I'm having an issue getting a HP Envy Photo 7155 printer to work with an older iMac, running High Sierra 10.13.6. ![]() I got a Cable Creation CC0795 on Amazon and now the 8600 prints whenever needed using a USB connector. The tech took off on that and recommended that I get a new cable that had a Thunderbolt (or USB C) male connector on one end and a regular HP 8600 USB B (or 2.0) male connector on the other. So the senior techs zeroed in on the question "why does the 8600 print at startup but not at any other time?" I suggested there was a surge of power at the startup. ![]() Every time, as the computer restarted, the job would print! So the tech would say "restart the computer". Be sure it says "Detected operating system: MacOS 11.0" just above "All Drivers".Īs we were checking other stuff, again and again we would make some change and then try to print. The main thing that we did about a-half-dozen times was to go to the HP website and download the driver and essential software for Mac OS 11. I spoke to three: one regular tech and two senior techs over a period of three hours over two days. So the next day I called the Apple techs. I did and it worked after I did it, but not at all the next day. The HP tech said to follow the instructions on MacKeeper ( ). I read most of the online discussions and decided to call HP and Apple. Yes, it would print with WiFi but I do not like WiFi so on with the story. From the start of setting up, the new MacMini with OS 11 would not print on the 8600 using a regular USB B (2.0) cord. My printer hardware is an HP Officejet Pro 8600 Plus. My computer hardware is a MacMini 2021 with M1 chip running OS 11.2.1 (Big Sur). ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |